NCLEXIANCLEXIA
LEGAL CENTER

Legal & Support

Everything you need to know about how we operate, protect your data, and support you.

Support Center

We typically respond within 24 hours

Email Support

info@nclexia.com

Frequently Asked Questions

How do I reset my password?

Click "Forgot password?" on the login screen and enter your email. You'll receive a reset link within a few minutes. Check your spam folder if you don't see it.

How does the adaptive testing engine work?

Our CAT engine mirrors the real NCLEX-RN algorithm. It analyzes your responses in real-time and adjusts question difficulty to pinpoint your true performance level.

Can I cancel my premium subscription?

Yes, you can cancel anytime from your account settings. Your access continues until the end of the current billing period. No cancellation fees.

How many questions are in the free plan?

The free plan includes 75 high-yield practice questions with basic answer explanations and a score summary at the end.

Is my data secure?

Yes. All data is encrypted in transit and at rest. We use industry-standard security practices and never sell your personal information to third parties.

How do I report a question error?

Use the "Report" button available on each question during practice. Our content team reviews all reports within 48 hours.